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Debit cards at Verifone POS terminals

Please be advised that some members may have their credit or debit card declined when making purchases at some point of sale terminals. This issue is affecting multiple financial institutions, and is a result of an issue with the merchant's point of sale terminal, not the debit card itself. If you experience an issue with your card, you can:
* Pay through contactless transaction, splitting your transaction in two if necessary
* Enable Google Pay, Samsung Pay, or Apple Pay on your mobile phone.

Learn more about this issue on the Interac website.

First Data support response time

We have received communication from fiserv, our First Data merchant services partner, that support response times will be impacted as a result of a temporary closure of a call centre due to COVID-19. They have indicated they do not anticipate service interruptions, but that members can anticipate longer than normal wait times for support by phone and email. Thank you for your patience.

Registered Retirement Income Fund

Get the most out of your savings once you retire. Convert your RRSP to a RRIF and enjoy your retirement while the rest of your money continues to grow.

Consider Mutual Funds For Your RRIF

If you’re looking to invest in mutual funds for your RRIF, speak with us today. We’ll connect you with a wealth advisor who can help you explore all your options and create a plan to maximize your wealth.

Have us contact you

More Retirement Planning Options

Registered Retirement Savings Plan (RRSP)

Still saving for retirement? Our retirement planning experts will help you reach your financial goals.

Golden Chequing Account

With no monthly fee and free premium features, there’s no better daily banking account for members 60 years+.

It's a Great Time to Think About RRSPs

How taking some time now to plan your contributions will help you avoid the year‑end rush.

*Mutual funds are offered through Credential Asset Management Inc. 
Mutual funds and other securities are offered through Credential Securities, a division of Credential Qtrade Securities Inc. Credential Securities is a registered mark owned by Aviso Wealth Inc.