It is always important to stay informed and learn how to protect yourself from fraud, especially in times of uncertainty when criminals use our vulnerability to commit fraud. When it comes to sending and receiving an Interac e-Transfer, here are some best practices to protect yourself.
Register for auto deposit
Having funds automatically deposited into your account removes the risk of a criminal intercepting the deposit email. Learn more about Autodeposit.
Use answers that are not easy to guess
Ensure the answer to your question cannot be easily guessed or found on social media. That way, if the notification is intercepted, it will be harder for a criminal to answer and steal the funds.
Do not put the answer to the security question in the message box
Only share the answer through a secure channel, such as over the phone (but not through text message).
Protect your email’s security
Be cautious of phishing links. Don’t stay logged in when you’re away from your computer. Use strong passwords that are difficult to guess. Learn more about phishing and smishing.
Register for Direct Alerts
With Direct Alerts, you’ll receive notifications about account activity, and can immediately notify us if you sense anything suspicious about your transaction. Find out about Direct Alerts.